Registration & Medical Records

Registration

Accurate registration is the first step to your hospital visit, and will result in more timely and accurate medical records and billing.   Please bring these items with you:

• Physician’s orders or referrals (if not electronic)
• Your insurance card(s) if you have coverage
• Photo I.D. with current mailing address
•  A telephone number where you can be reached
•  Any legal document to prove you have the authority to register and sign for someone other than yourself. Examples: Executor of Estate or Advanced Directive.

Copays are due at the time of service. We accept all forms of payment (cash, check, credit/debit card). If you have an outstanding balance, please call the Business Office to discuss payment options before your next visit.  If you know beforehand that you will not be able to pay for your services or will need help, please call the financial assistance office at (907) 235-0994.

Medical Records and Health Information

South Peninsula Hospital utilizes Epic electronic health record for your medical records and care documentation, and MyChart is the patient portal for your access to your health information. However, sometimes we know you need to request copies of your medical records. We are happy to accommodate your needs, please utilize the forms at right in Quick Links.  If you have any questions regarding your request, please contact our Release of Information Office at (907) 235-0232, email roi@sphosp.org or fax (907) 235-0252.

SPH participates in the exchange of health information for purposes of improved treatment and coordination of your care, for billing purposes and as required by law. These are secure statewide and/or nationwide exchanges. If you would like to limit the sharing of your information, please contact the hospital’s front desk at (907) 235-8101.

SPH currently participates in these exchanges:

• HealthConnect Alaska  (Call 866-966-9030 directly if you would like to opt out)
• CommonWell Health Alliance
• CareQuality